Frequently Asked Questions

About the products

Is Monsoon Cover a good fit for my bike?

Monsoon Covers are a perfect fit for most of the road bikes. The information about the size can be found on the product page.

Why should I choose Monsoon Covers?

Monsoon Cover protects your bike during indoor or outdoor storage and during transportation.

 

Why Monsoon Covers are expensive?

Our bike covers are designed and manufactured in Europe using high skilled employers and high quality fabrics, based on the bicycle type so it can fit perfectly on your bike's shape.

Do we make custom designs?

Yes, we do. Bespoke covers can be manufactured based on your bicycle model and size. 

Please contact us for more details at monsooncovers@gmail.com. We'd love to help you get the perfect cover for your bike.

Shipping, Delivery & Returns

When will my order ship out?

Orders have a processing time of 7-10 working days.

For more information about the shipping please see our shipping policy here.

How can I track my order?

Once your order has been shipped, we'll send you a dispatch notification with tracking information from the carrier with a link to their website. 

Will I have to pay customs fees?

Depending on the shipping destination, customs may apply. 

Buyers are responsible for any customs and import taxes.

Do you accept returns?

Yes, we do! If you're not happy with your order or if the product arrived damaged you can return or exchange it within 14 days of your order. You will get a refund (excluding shipping costs) as soon as the product is back with us.

Payments

Is my payment safe and secure?

Yes! Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

 

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